VASenior Executive Virtual Assistant

Hi, I'm Jamaica.
Your Support behind your Success.

Versatile remote professional with 7 years of experience spanning executive assistance, multi-business operations, accounting and financial reporting, tax filing, marketing campaigns, sales support, website creation, and client services.

Davao City, PhilippinesRemote partner to US businesses. Say hello
Portrait of Jamaica Jasmine Paula Dela Cruz

Platforms mastered

85+

7+Years remote

Services

Everything behind the scenes, handled.

Finance, operations, marketing and customer care, all from one dependable remote partner.

Bookkeeping & Financial Reporting

Clean books and clear numbers, so you always know where your business stands.

  • P&L and income statements
  • Account balancing & reconciliation
  • Accounts payable / receivable

Executive Assistance

Priorities, correspondence and follow-ups handled across multiple companies.

  • Inbox & calendar
  • Vendor & client communications
  • Management follow-ups

Tax Filing & Invoicing

Documentation, invoices, purchase orders, estimates and payment reminders.

  • Tax filing support
  • Invoices & POs
  • Receivables tracking

Email & SMS Marketing

Campaign copy, segmented lists and customer announcements that get read.

  • Mailchimp, ActiveCampaign, Keap
  • Segmentation
  • Promotions

Lead Generation & Sales Support

Leads managed, calls made, quotes sent and bookings followed through.

  • Appointment setting
  • Rental estimates & quotes
  • Booking follow-ups

Websites, Funnels & Portals

WordPress, Squarespace, ClickFunnels and Kajabi builds that convert.

  • Websites & landing pages
  • Sales funnels
  • Membership portals

Event Logistics

Equipment, venue access, delivery, installation and vendor schedules coordinated.

  • Vendor scheduling
  • Setup & breakdown
  • Ticketing support

Client Relations

Warm, timely customer care by phone and email: reservations, refunds and more.

  • Client Acquisition
  • Issue resolution
  • Customer records

Work experience

Versatile Expertise. Seamless Operations. Meaningful Results.

Bringing together executive support, business operations, financial management, digital marketing, and sales to help businesses grow and thrive.

  1. Ray Jr LLC and affiliated Hawaiʻi businesses

    Executive Assistant / Business Operations & Financial Support

    • Prepare profit-and-loss reports, income statements, financial spreadsheets, and income/expense records; perform account balancing and reconciliation-related tasks.
    • Handle tax filing and related documentation; prepare invoices, purchase orders, estimates, and payment reminders; track receivables and transaction status.
    • Coordinate operational priorities, business correspondence, vendor/client communications, and management follow-ups across multiple companies.
    • Develop and execute promotional email and SMS campaigns, including campaign copy, contact lists, segmentation, and customer announcements.
  2. Tents & Events Hawaii / Hawaii Pro Sound & Visual Rental

    Appointment Setting / General Virtual Assistant

    • Prepare rental estimates and quotations; manage leads, sales calls, invoices, and booking follow-ups.
    • Coordinate equipment requirements, venue access, delivery, installation, breakdown, and vendor schedules for events.
  3. TMR Events

    Customer Service / Ticketing & Marketing Support

    • Manage concert ticket inquiries, event updates, refund requests, promotions, and customer issue resolution.
    • Prepare marketing emails, promotional messages, customer announcements, and event-related records; coordinate vendor communications.
  4. Kuni Restaurant & Catering

    Customer Service / Catering & Reservations

    • Coordinate catering orders, reservations, private dining requests, client estimates, invoices, and payment follow-ups.
    • Maintain digital records, operating documents, and timely customer communications by phone and email.
  5. Outsourced Doers / Golden State Warriors Foundation

    General Virtual Assistant

    • Supported social media, email marketing, lead generation, and video editing.
  6. Outsourced Doers / Toria Demps

    Social Media Manager

    • Created and scheduled Instagram, Pinterest, and Facebook content; built a subscriber membership portal using Kajabi.
  7. Outsourced Doers / Living Lovely Now by Bonnie M

    Executive Assistant

    • Managed administrative tasks and supported lead generation and sales activities for a startup business.
  8. Native Camp

    Online ESL Teacher

    • Taught English as a second language to Japanese learners in online sessions.
  9. Acadsoc, Ltd.

    Online ESL Teacher

    • Taught English as a second language to Chinese learners in online sessions.

Toolkit

Accounting & payments

Excel · Google Sheets · QuickBooks · Square · Stripe · PayPal · Keap

Marketing & CRM

Mailchimp · ActiveCampaign · Kartra · Dubsado · Community.com · Facebook Business Suite

Websites & funnels

WordPress · Squarespace · Wix · ClickFunnels · Leadpages · Kajabi · Thinkific · HTML/CSS

Scheduling & comms

Calendly · OnceHub · Acuity · Outlook · Gmail · RingCentral · Zoom · WhatsApp

Hospitality & events

OpenTable · TicketBlox · Ticketmaster · AtVenu · Microsoft Office · Google Workspace · Dropbox

Creative & technical

Canva · Photo/video editing · AutoCAD · SketchUp Pro

Education

BS Civil Engineering

Mapúa Malayan Colleges Mindanao · 2024

Senior High School, STEM Pre-Engineering

Ateneo de Davao University · 2018

Tools I work with

  • Excel logoExcel
  • Google Sheets logoGoogle Sheets
  • QuickBooks logoQuickBooks
  • Square logoSquare
  • Stripe logoStripe
  • PayPal logoPayPal
  • Keap logoKeap
  • Mailchimp logoMailchimp
  • ActiveCampaign logoActiveCampaign
  • Kartra logoKartra
  • Dubsado logoDubsado
  • Community.com logoCommunity.com
  • Facebook Business Suite logoFacebook Business Suite
  • WordPress logoWordPress
  • Squarespace logoSquarespace
  • Wix logoWix
  • ClickFunnels logoClickFunnels
  • Leadpages logoLeadpages
  • Kajabi logoKajabi
  • Thinkific logoThinkific
  • HTML/CSS logoHTML/CSS
  • Calendly logoCalendly
  • OnceHub logoOnceHub
  • Acuity logoAcuity
  • Outlook logoOutlook
  • Gmail logoGmail
  • RingCentral logoRingCentral
  • Zoom logoZoom
  • WhatsApp logoWhatsApp
  • OpenTable logoOpenTable
  • TicketBlox logoTicketBlox
  • Ticketmaster logoTicketmaster
  • AtVenu logoAtVenu
  • Microsoft Office logoMicrosoft Office
  • Google Workspace logoGoogle Workspace
  • Dropbox logoDropbox
  • Canva logoCanva
  • Photo/video editing
  • AutoCAD logoAutoCAD
  • SketchUp Pro logoSketchUp Pro

Previous works

Selected projects & engagements.

A look at the systems, campaigns and workflows I've built and run for clients.

01 · Ray Jr LLC & affiliated Hawaiʻi businesses

Multi-company financial reporting

Profit-and-loss reports, income statements and reconciled income/expense records maintained across several companies.

P&LReconciliationExcel / Sheets

02 · Toria Demps

Kajabi membership portal

Built a subscriber membership portal and ran the Instagram, Pinterest and Facebook content calendar around it.

KajabiSocial mediaContent

03 · Hawaiʻi hospitality businesses

Email & SMS promo campaigns

Campaign copy, segmented contact lists and customer announcements for promotions across multiple brands.

EmailSMSSegmentation

04 · Tents & Events Hawaii

Event rental quote-to-booking flow

Estimates, quotations, invoices and booking follow-ups, plus delivery, install and breakdown schedules for events.

SalesLogisticsInvoicing

05 · TMR Events

Concert ticketing support

Ticket inquiries, refunds, event updates and promotional emails for live concerts.

TicketingCustomer careMarketing

06 · Golden State Warriors Foundation

Foundation marketing support

Social media, email marketing, lead generation and video editing support.

SocialEmailVideo

Testimonials

What clients say.

“Jamaica keeps our books, invoices and campaigns moving across every one of our companies. Nothing slips through the cracks.”

Kyna-Haley Vea

Manager

“From the first quote to the final breakdown, she coordinates every event detail with our crews and clients.”

Raymond Ho Jr

Owner

“Our customers get fast, friendly answers, and our promotions go out on time. She's an extension of our team.”

Natasha McKenzie

Manager

“She is an excellent mentor who provides clear instructions, delegates tasks effectively, and makes sure I have the knowledge and confidence to handle my responsibilities. Her leadership, patience, and guidance have helped me grow professionally.”

Jessa Famador

Virtual Assistant Mentee

Contact

Let's lighten your workload.

Tell me what's on your plate and we'll find the right support for your business.